About Us
19 years of experience, own fiber optic network, 10 applied technologies
Speed
Maxnet provides the fastest Internet in Kharkiv according to Speedtest
24/7 support
Round-the-clock professional consultation
Reliability
Every second subscriber have been with us for more than 6 years
Balance transfer
Our specialist can transfer your balance from another operator to your account
Account freeze
You can suspend the service for a vacation or trip
Savings
Promotions and loyalty programs for existing subscribers
Easy and fast connection
You can connect tomorrow, the Internet works immediately
Months of services as a gift
Recommend MAXNET to your friends and get free months of services
Personal account
Payments, management of additional services, control of charges
How to connect
Choose the service to connect and we will do the rest for you!
Coverage check
Check out can we connect services at your address
Request
Leave a request online or call the free hotline
Operator call
We will clarify the details and set the connection time
Connection
Master will lay the cable, take care of connection and configurations
We care about network performance and always ready to answer your questions!
Check Network Availability
Fill in the form to find out if we can connect you
Different kind of channels

130 channels in digital and HD quality
Standard equipment functions allow you not to miss favorite show
Watch TV from 3 screens at the same time
Bring your friends to get free months!
Share the link with a friend. Both of you will receive a free month of services if he connects!

Frequently Asked Questions
What is interesting for our subscribers most
"Up to 300 Mbps" usually means that the router can produce that speed for data transfer from devices within the home network. For example, when you stream a movie to a TV, or upload files to your home storage. The Internet speed that the router can receive from the provider and pass to connected devices is determined by the bandwidth of the WAN port. This is the port that the cable from your provider connects to. If the WAN port is 100 Mbps (as, for example, Totolink N300RT has), the Internet speed will be no more than 100 Mbps. It is impossible to distribute more than is accepted, therefore, such routers are not suitable for tariffs 300/500/1000 Mbps.
No, we insist you not to pay in cash to the master when connecting and servicing. All payments must be made to the personal account provided to you when you connect. You can check it in the protocol of the ordered services.
The service is available without replenishment during 7 days after connecting. In this period, you need to pay the cost of the connection and the tariff plan. After 7 days, this amount will be withdrawn, if payment has not been made, your balance will become negative, and the service unavailable.
You can find out the balance in your account or in the “My Maxnet” app. Login & password for entry is indicated in the documents left for you by master. The subscription fee is charged automatically on the 1st day of each billing month. To avoid connection lost, you need to make a monthly payment until the 1st day.
Payment can be made both in cash and non-cash. Use one of this ways: through personal account; through the application "My Maxnet"; mobile banking; by bank details; at the customer care center through the terminal (Kharkiv, Nauky Ave. 43-B, Mon-Fri from 9:00 to 18:00); through self-service terminals; via payment systems Easy pay, Portmone, City 24
Cable to apartment
for 1 UAH
Rent and installments for equipment
Promotions and loyalty programs
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Fiber optic to house, advanced technology
Fiber optic to house, advanced technology
Wireless access technology
Telephone connection via Internet protocol
600 minutes for calls to Kharkov city numbers are included in the monthly fee